Tailormade waste management and hire services since 1996

Privacy Policy

Broadoaks UK limited > Privacy Policy

Privacy Policy

Effective Date: [28/11/2024]

At Broadoaks UK LTD (“we,” “us,” or “our”), your privacy is our priority. This Privacy Policy explains how we collect, use, and protect your personal information when you visit our website, interact with us, or use our services.

By using our website, you consent to the practices described in this Privacy Policy. If you do not agree with this policy, please refrain from using our website.

  1. Information We Collect

We may collect the following types of information:

  1. Personal Information You Provide:
  • Name
  • Email address
  • Phone number
  • Address
  • Payment details (if applicable)
  • Any other information you voluntarily provide through forms or correspondence.
  1. Information We Collect Automatically:

When you visit our website, we may automatically collect:

  • IP address
  • Browser type and version
  • Device type
  • Pages visited and time spent
  • Cookies and tracking technologies (see Section 6).
  1. Third-Party Data:

We may receive data from third parties, such as analytics providers or payment processors, to enhance our services.

  1. How We Use Your Information

We use the information collected for the following purposes:

  1. To provide and improve our services.
  2. To process transactions and deliver products/services.
  3. To respond to your inquiries and support requests.
  4. To send promotional materials, updates, or offers (if you have opted in).
  5. To comply with legal and regulatory obligations.
  1. Sharing Your Information

We may share your information in the following circumstances:

  1. Service Providers: Trusted third-party partners who assist in providing our services (e.g., hosting, payment processing, marketing).
  2. Legal Requirements: To comply with legal obligations, such as responding to court orders or regulatory authorities.
  3. Business Transfers: In the event of a merger, acquisition, or sale of assets, your information may be transferred.

We will never sell or rent your personal information to third parties.

  1. Data Retention

We will retain your personal information for as long as necessary to:

  • Fulfill the purposes for which it was collected.
  • Comply with legal and regulatory obligations.
  • Resolve disputes and enforce agreements.

When no longer needed, your data will be securely deleted or anonymized.

  1. Your Rights

Under UK GDPR, you have the following rights:

  1. Access: Request a copy of the personal data we hold about you.
  2. Correction: Request corrections to inaccurate or incomplete data.
  3. Erasure: Request deletion of your personal data, subject to legal obligations.
  4. Restriction: Restrict the processing of your data in certain situations.
  5. Data Portability: Request transfer of your data to another provider.
  6. Objection: Object to the processing of your data for specific purposes.

To exercise your rights, please contact us using the details below.

  1. Cookies and Tracking

Our website uses cookies and similar tracking technologies to enhance your experience. These may include:

  • Essential Cookies: Necessary for site functionality.
  • Analytical Cookies: To understand how visitors use our site.
  • Marketing Cookies: To provide personalized ads or offers.

You can manage your cookie preferences through your browser settings. For more details, refer to our [Cookie Policy].

  1. Data Security

We implement industry-standard measures to protect your personal information, including:

  • Secure servers and encryption technologies.
  • Regular security assessments.
  • Restricted access to sensitive data.

While we strive to protect your data, no method of transmission or storage is 100% secure. Please contact us immediately if you suspect a data breach.

  1. Third-Party Links

Our website may contain links to external sites. We are not responsible for the privacy practices or content of these third-party sites. Please review their privacy policies before providing personal data.

  1. Updates to this Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or legal requirements. The updated policy will be posted on this page with the effective date.

  1. Contact Us

If you have any questions, concerns, or requests regarding this Privacy Policy, please contact us at:

Broadoaks UK LTD
Email: [info@broadoaks.co.uk]
Phone: [0800 953 1313]
Address: [1st Floor, 11 Hollyfield Road South, Sutton Coldfield, West Midlands, B76 1NY]

This Privacy Policy ensures transparency in how we handle your data and outlines your rights under applicable laws.